Tender Heart Assisted Living, located in Albuquerque, New Mexico, provides assisted living services designed to support residents with various care needs. The facility caters primarily to individuals requiring assisted living assistance, and is equipped to meet a diverse set of care needs through specialized programs and services.
Tender Heart Assisted Living offers comprehensive care services geared towards memory care and supporting individuals with conditions like diabetes. The facility includes a separate memory care wing designed specifically to accommodate residents experiencing memory loss, providing a secured community environment. Residents have access to memory care-only areas, ensuring they receive focused and specialized attention. The available memory care services are complemented by incontinence care, ambulatory care, and language assistance in English and Spanish. The facility's commitment to resident well-being is further supported by programs for medication management, helping ensure that residents adhere to their prescribed medication regimens. Non-medical services include a barber/beauty salon, enhancing the community atmosphere and the overall resident experience. The staff is trained to provide diabetes care, addressing both dietary and medical needs.
For transportation, Tender Heart Assisted Living offers services at cost to support residents with both medical and non-medical travel needs. This service aids residents in attending medical appointments or engaging in social outings and activities outside the facility. However, given that transportation is at cost, residents or their families may need to budget for these services separately. The reviews indicate that while many residents and families find the care staff attentive and professional, capable of creating a safe and well-managed environment, some challenges include addressing issues like pest infestations and maintaining consistent professionalism among management and staff. These reviews highlight varying experiences, ranging from satisfaction with the compassionate care provided to concerns regarding cleanliness and responsiveness to facility issues.
Costs at this community start at $3,200 and range up to $7,504. The average price in the community is $5,352, which is more than the average price in the area of $5,296. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.