The Arbors Healthcare and Rehabilitation Center is situated in Rusk, Texas, and serves as a skilled nursing facility offering both short-term rehabilitation and long-term care to its residents. Certified by Medicare and Medicaid and a participant in Medicare since August 16, 1989, the center is home to 72 current residents. It emphasizes a comprehensive approach to health management with services that include skilled nursing care and therapies such as physical, occupational, and speech therapy designed to meet individual medical and therapeutic needs. Additionally, the facility provides resident and family counseling, fostering communication and support for both residents and their families.
The care and medical support at The Arbors Healthcare and Rehabilitation Center have received mixed feedback from reviewers. Many family members and staff have praised the center's homely environment, describing it as a welcoming place where residents feel like family. Positive reviews often mention the cleanliness of the facility, the competence and compassion of the staff, and the quality of the food, suggesting a commitment to maintaining a pleasant living environment for its occupants. Conversely, other reviewers have raised serious concerns regarding inadequate care, noting issues such as neglect, financial mismanagement, and insufficient attention to residents' timely needs. These critical observations highlight incidents where residents reportedly experienced dehydration, untreated pressure sores, and inappropriate dietary provision, coupled with a general lack of communication from the staff. Complaints of patients being left in uncomfortable conditions due to inadequate staff intervention further underscore the variability in experiences at the facility. Despite the facility's efforts to provide personalized care through diverse therapeutic offerings and support services, the divergent reviews underscore the need for addressing inconsistencies to enhance the overall care quality at The Arbors.
Costs at this community start at $5,399 and range up to $5,410. The average price in the community is $5,404, which is more than the average price in the area of $5,063. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.