The Arbors is a nursing home facility located in Amarillo, Texas, dedicated to providing support and care for individuals who require ongoing medical attention and assistance with daily living activities. This facility offers a variety of care services tailored to meet the needs of its residents, alongside a range of amenities designed to improve quality of life.
Residents at The Arbors can access a comprehensive suite of care services. For those requiring incontinence care, the facility provides specialized support to manage personal hygiene and maintain comfort. Ambulatory care is available to assist residents with movement and mobility, ensuring they receive adequate help when moving around the facility. In addition, The Arbors is equipped with a barber and beauty salon, allowing residents to enjoy grooming services on-site. Diabetes care is also an integral part of the medical support offered, with trained staff available to monitor and manage blood sugar levels, administer insulin, and provide nutritional guidance.
Transportation services at The Arbors are designed to facilitate both medical and non-medical needs for residents. The facility offers complimentary transportation for medical appointments, ensuring residents have reliable means to attend essential healthcare visits. Additional transportation services are available at cost for non-medical purposes, allowing residents to engage in community activities or personal errands while maintaining a level of independence.
Resident and family reviews of The Arbors are mixed, reflecting a spectrum of experiences. Positive comments highlight the facility's warm and clean environment, professional staff, and quality food, with specific praise given to staff members Dana Ham and Yvette for their exceptional care. These aspects make it a favored choice for some families seeking recovery and rehabilitation options. However, significant concerns have been raised by other reviewers regarding communication issues, care deficiencies, staffing shortages, medication errors, and delays in medical response. Families have expressed dissatisfaction with the level of information provided about care plans and observed lapses in medical procedures. Complaints of neglect and inadequate staffing affecting patient care are prevalent, with some claiming severe health implications as a result. Therefore, while The Arbors presents a comfortable environment for certain individuals, there are pressing concerns regarding the standard of medical care and communication that require attention.
Costs at this community start at $3,060 and range up to $5,698. The average price in the community is $4,379, which is less than the average price in the area of $4,876. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
