The Atrium Assisted Living in Metairie, Louisiana, offers a range of services designed to support individuals who require assistance with daily living activities. The facility primarily provides assisted living and has incorporated services focused on memory care. Amenities available for residents include a barber/beauty salon for grooming needs, an enclosed courtyard, and indoor walking paths to encourage activity and engagement. The community is secured, featuring a Wander Guard or similar system to ensure the safety of residents prone to wandering. Care services at The Atrium cover diabetes care, incontinence care, ambulatory care, pain management, and include a laundry/dry cleaning service for residents’ convenience. Furthermore, medication management is a key component of their service, ensuring residents receive the correct medications on time. Hospice care support is also available, emphasizing their commitment to comprehensive health management. To enhance the living experience, clubs and communities are formed to foster social interaction among residents.
Despite its array of services, The Atrium has received mixed reviews from residents and their families. While some reviews commend the personable and attentive staff, as well as the affordability and spacious accommodations, there are several concerns cited, particularly about the maintenance of the building and landscape. Reports of inadequate staffing levels and poor organization, particularly in emergencies or routine care, are recurrent. Unresponsiveness and inappropriate behavior from certain staff members were noted as issues. Employee feedback highlights challenges with inadequate training and high turnover rates, stressing the impact of budget constraints on resources and care quality. Nevertheless, the facility strives to integrate residents into the community and maintain a friendly environment with various activities aimed at keeping them engaged.
Costs at this community start at $4,551 and range up to $5,853. The average price in the community is $5,202, which is more than the average price in the area of $4,995. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.