The Atrium at Cardinal Drive, located in Agawam, Massachusetts, is a senior living community managed by Benchmark Senior Living. It primarily offers assisted living and specializes in memory care for individuals with Alzheimer’s disease and other forms of dementia. The facility is designed to accommodate residents with memory loss, providing a secured and structured environment tailored to support cognitive and physical well-being. With a focus on individualized care, The Atrium aims to create a homelike setting where residents maintain a sense of familiarity and comfort.

The care services at The Atrium encompass a range of support for daily living needs and specialized medical attention. The community provides ambulatory care, memory care, and medical support through a team of nurses and home health aides. Assistance is available for bathing, eating, dressing, and toileting, with full support offered for those who require it. The Atrium is a secured community with indoor walking paths and communal areas specifically built for memory care residents to safely engage and navigate their environment. Designed as a memory care-only community, it features programs and activities aimed at cognitive engagement. Medication management, incontinence care, asthma and diabetes care, and podiatry services are provided, and support is available for psychiatric issues as needed.

Amenities at The Atrium include laundry and dry cleaning services, a barber and beauty salon, fitness programs, and a diverse calendar of clubs, social groups, and religious services. Multilingual staff can communicate in French, German, and Spanish. The environment is focused on keeping residents engaged and preserving their dignity while supporting their health and safety requirements.

Transportation is available to residents both for medical and non-medical purposes. The community provides complimentary transportation for appointments and outings, while additional transportation can be arranged at cost. These services help ensure residents have access to essential medical care as well as opportunities for social engagement outside the community.

Feedback from residents and families highlights the professionalism and compassion of the staff, particularly their expertise in dementia care and responsiveness to questions and concerns. Strong communication with families and individualized resident attention are noted as strengths. Many families report satisfaction with the lively atmosphere, cleanliness, and thoughtfully designed communal spaces that support memory care needs. While some concerns have been noted about costs, management turnover, room sizes, and occasional medication issues, the overall sentiment reflects peace of mind and improved well-being for residents since moving in. No major changes or new developments have been reported at The Atrium at Cardinal Drive as of June 2024.

Costs at this community start at $6,757 and range up to $9,815. The average price in the community is $8,286, which is more than the average price in the area of $8,128. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.