The Austin House is a memory-care facility located in Lutz, Florida, dedicated to providing specialized care for individuals with memory-related challenges such as Alzheimer's and other forms of dementia. The facility emphasizes creating a safe and supportive environment for its residents through various care and medical support services, ensuring that each individual receives personalized attention tailored to their unique needs.

Regarding staffing and ancillary services, The Austin House employs a team of trained professionals focused on memory care, including caregivers skilled in assisting non-ambulatory residents and managing high-acuity cases. The staff is noted for their medical attentiveness, providing critical services such as incontinence care and diabetes management while fostering a nurturing atmosphere. They also offer medication management to ensure residents receive their prescriptions accurately and on schedule. While there are positive reports about the staff's day-to-day care and grooming attention, which includes thoughtful touches like applying perfume, there are mixed reviews concerning the consistency of communication, particularly in difficult situations such as a resident's passing.

This facility is designed to support both the physical and emotional well-being of its residents, but some family reviews emphasize room for improvement regarding communication and aftercare processes when managing sensitive situations. Despite these challenges, The Austin House continues to strive for excellence in providing essential care services to its residents, with management noted for collaborative approaches and maintaining communication, albeit with identified opportunities to enhance support consistency and empathy, especially in the aftercare stages.

Costs at this community start at $4,998 and range up to $4,998. The average price in the community is $4,998, which is more than the average price in the area of $4,968. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.