The Cottages At Garden Grove is a skilled nursing community located in Cicero, New York, designed to provide comprehensive long-term care and rehabilitation services. Certified by Medicare and Medicaid since December 1971, the facility accommodates up to 107 residents. It offers a range of services including pain management, wound care, and therapy options such as occupational, physical, and speech therapy. A particular focus is placed on wound management, especially for diabetic patients and those with delicate skin, addressing needs through nutrition, hydration, and mobility. The facility supports residents and families with counseling services to assist in transitions and ongoing care planning.
According to family and resident reviews, The Cottages At Garden Grove offers a mixed experience, with some positive feedback highlighting the cleanliness of the facility and the helpfulness of certain staff members. Specific praise is directed toward social workers, nurses, and aides who provide attentive care, sometimes leading to successful resident rehabilitation. However, the facility faces significant challenges, particularly with staffing shortages impacting the quality of care. Reports of delayed responses to emergencies, neglect, and insufficient attention to hygiene needs raise concerns. Issues such as medication errors and instances of hostile interactions from some staff are worrying to residents and their families. Critical reviews also address the quality of meals, with some families opting to bring food for their loved ones. Overall, while some areas of the facility are well-regarded, the shortage of skilled personnel is a significant factor affecting resident satisfaction and well-being.
Costs at this community start at $2,895 and range up to $9,946. The average price in the community is $9,946, which is more than the average price in the area of $6,275. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
