The Country Home Manors is a senior care facility located in Diamond Bar, California, specializing in memory care services. It provides tailored care designed to support individuals experiencing memory-related conditions such as Alzheimer’s disease and other forms of dementia. While a structured and secure environment is central to their care model, reviewers have noted several concerns regarding the general atmosphere and management practices within the facility.
In terms of medical and support services, The Country Home Manors offers a range of care options. Memory care services are designed to cater to residents with cognitive impairments, focusing on maintaining quality of life through structured activities and personalized care plans. To manage the demands of high acuity care, staff are tasked with providing assistance to individuals with complex medical needs. This includes coordinating incontinence care and non-ambulatory support, ensuring that residents who are unable to move without assistance receive the help they require. For residents managing diabetes, the facility offers specific care tailored toward maintaining stable glucose levels, though the reviews suggest that the implementation may be inconsistent. Staffing concerns have been raised, with reports indicating a lack of attentive and professional service, which aligns with observations of negligent behavior and inadequate hygienic practices, such as the reuse of serving cups. These issues highlight potential gaps in service delivery and staff capacity to meet the diverse needs of residents effectively.
The facility provides complimentary transportation services primarily aimed at facilitating medical appointments and potentially other non-medical activities, although details regarding the latter are unspecified. This service is intended to ease accessibility to external medical care, yet the efficacy and reliability of these transportation options are not clearly substantiated in available reviews. Families and residents have expressed dissatisfaction with communication and service quality in other areas, suggesting that transportation services could similarly be affected. Consequently, prospective residents and their families may wish to seek clarification on the extent and consistency of these transportation offerings during their evaluation of care options at The Country Home Manors.
Costs at this community start at $5,738 and range up to $5,738. The average price in the community is $5,738, which is less than the average price in the area of $6,013. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.