The Eleanor Nursing Care Center, located in Hyde Park, New York, is a facility that provides nursing home care for its residents. The center is equipped to support individuals who require comprehensive nursing care and assistance with daily living activities. In addition to medical care services, The Eleanor Nursing Care Center offers amenities such as a barber and beauty salon, intended to cater to the personal grooming needs of its residents.
However, according to resident and family reviews, the quality of care and management at The Eleanor Nursing Care Center raises significant concerns. Reports consistently highlight issues such as poor care quality and inadequate staffing levels, which affect the ability of the facility to deliver essential services effectively. Residents have reported experiences of severe neglect, including delays in medication administration and the provision of cold meals, indicating a lack of attention to resident needs and satisfaction. Additionally, there are numerous mentions of management issues, including noncompliance with HIPAA regulations and various operational violations, contributing to a sense of mistrust among residents and their families. Communication between staff and residents appears strained, with complaints of unprofessional behavior and a focus on internal conflicts overshadowing resident care. While some staff members are recognized as caring, these individuals reportedly lack the numbers necessary to make a meaningful impact on the facility's overall care quality. Overall, these concerns from reviews present considerable challenges to the safe and effective functioning of the facility.
Costs at this community start at $1,900 and range up to $14,357. The average price in the community is $8,128, which is less than the average price in the area of $8,185. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.