The Encore at Hugo, located in Hugo, Minnesota, is a senior living facility that specializes in memory care while also offering assisted living services. This facility is designed to serve individuals needing tailored care for memory-related conditions. The Encore at Hugo provides a range of care services to meet the needs of its residents. Memory care services are a primary focus, with the community specifically designed to accommodate memory loss. This includes a secured environment to ensure resident safety and spaces designed to support cognitive function and comfort. Alongside memory care, the facility offers assistance with incontinence and ambulatory care and provides medical support in the form of diabetes management and medication management. English-speaking staff are available to ensure clear and effective communication with residents.
The Encore at Hugo includes several amenities to enhance residents' quality of life. Residents have access to a barber/beauty salon, allowing them to maintain their grooming needs conveniently. Clubs and communities within the facility promote social interaction and engagement, leading to a more vibrant community life. Fitness programs are available to support physical health and wellness, encouraging residents to stay active.
Transportation services at The Encore at Hugo are available to accommodate both medical and non-medical needs, provided at an additional cost. This service allows residents to attend medical appointments, thereby ensuring continuity of healthcare while also supporting participation in social and recreational activities outside the facility.
Reviews of The Encore at Hugo present a varied perspective of care quality and staff performance. Some reviews praise the supportive and caring staff who contribute to a home-like atmosphere with personalized spaces that enhance resident comfort. Positive feedback highlights the attentive care and activities available, with particular emphasis on staff engagement. However, criticisms are noted regarding administrative practices, particularly interactions with certain management personnel described as unhelpful. Concerns about staffing levels and shift coverage were also mentioned by several reviewers. Despite these issues, many reviewers appreciate the overall friendliness and professionalism of the direct care staff, indicating that day-to-day care is generally well-received.
Costs at this community start at $3,060 and range up to $5,835. The average price in the community is $4,447, which is less than the average price in the area of $4,808. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.