The Estates by Morgan Senior Living, situated in Geneseo, NY, offers a blend of assisted living and independent living options tailored to meet the varying needs of its residents. The facility is designed to provide a safe and supportive environment where individuals can receive the necessary care while maintaining a degree of independence. It is equipped with a range of amenities and infrastructure to ensure residents have access to necessary services and engagement opportunities.

At The Estates, residents benefit from a wide array of health and wellness services. The facility provides 12-16 hour nursing support to cater to medical needs, along with wound care, diabetes care, incontinence care, ambulatory care, and medication management services. A secured community ensures additional safety. Residents have access to specialized memory care services, addressing cognitive health needs. The on-site barber and beauty salon enhances the residents’ personal care options. Additionally, there are programs and facilities for mental wellness, providing a holistic approach to mental health support. Social engagement is encouraged through various clubs and communities, promoting an enriching living experience.

For day-to-day conveniences, residents can utilize laundry and dry cleaning services, facilitating ease in personal living. The Estates offers transportation arrangements for both medical and non-medical purposes, ensuring residents can attend appointments and engage in community activities outside the facility. Non-medical transportation is available at cost, providing opportunities for social outings or personal errands.

Despite these offerings, reviews indicate significant concerns regarding management and care quality at The Estates. Reports suggest a lack of prioritization of resident care by higher-level staff, resulting in dissatisfaction among families and employees. There are mentions of favoritism and rigid policies that negatively impact employees, such as punitive measures for medically excused absences. The feedback highlights a need for managerial improvement to better support both staff and residents, addressing the lack of empathy and professionalism that has been reported.

Costs at this community start at $6,127 and range up to $9,044. The average price in the community is $7,586, which is more than the average price in the area of $6,073. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.