The Grand Rehabilitation and Nursing at Queens is located in Whitestone, NY, and provides comprehensive nursing-home care. Offering both short-term rehabilitation and long-term care, the facility is equipped with 24-hour skilled nursing care to address a wide array of medical and post-operative needs. With a focus on enhancing resident experiences, the center employs specialized clinical services and customized care plans to cater to individual health requirements. Recent developments have aimed at upgrading the facilities to ensure modern healthcare standards and comfortable living for residents.
The Grand Rehabilitation and Nursing at Queens offers on-site physical therapy as part of its rehabilitation services. This program is designed to support residents in recovering and regaining strength and mobility following surgeries or health events. Physical therapy at the facility is an integral part of the personalized care plans, ensuring that specific therapeutic needs are met under professional supervision.
In addition, the facility provides speech therapy services aimed at assisting residents with communication challenges or swallowing difficulties. These services support residents in improving their speech and language skills, enhancing both their quality of life and overall communication ability. The therapy sessions are conducted by trained professionals as part of a coordinated care plan, aligning with the facility's commitment to addressing each resident's specific health goals.
Mixed reviews from residents and families highlight both positive and negative aspects of the facility. While many appreciate the dedicated staff, rehabilitation programs, and a well-maintained environment, there are also concerns regarding responsiveness to call buttons, room cleanliness, food quality, and administrative inefficiencies. Specific staff members like Esmerelda, Jimmy, and Ingrid have been praised for their professionalism, though issues such as understaffing, mismanagement, and challenges with meal and medical procedure accuracy have been noted, indicating a disparity between the quality of hands-on care and the supporting administrative services.
Costs at this community start at $1,234 and range up to $14,357. The average price in the community is $7,796, which is less than the average price in the area of $8,399. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
