The Hearth on James, located in Syracuse, New York, is a senior living community that provides a variety of care options, including assisted living, independent living, and memory care. This multifaceted facility is designed to accommodate the diverse needs of its residents, from those who are largely self-sufficient to those requiring extensive support. The Hearth on James aims to offer a supportive environment for seniors seeking a balance between independent living and essential care services.

The facility provides comprehensive care and medical support tailored to individual needs. Residents with incontinence can receive specialized attention, ensuring cleanliness and comfort. Ambulatory care services aid residents who require assistance with mobility, providing the support needed to maintain an active lifestyle. Memory care is available for residents with cognitive impairments, focusing on therapies and routines that enhance memory and cognitive function. Additionally, the on-site barber and beauty salon provides grooming services to help residents maintain personal care and well-being. Fitness programs, including regular exercise classes and personalized fitness plans, support physical health and vitality. Medication management ensures that residents take prescribed medications correctly and on schedule, while diabetes care includes monitoring and dietary support to manage this chronic condition effectively. Massage therapy is available to promote relaxation and relieve physical discomfort. Engaging in activities like yoga and chair yoga offers residents opportunities to enhance flexibility and relaxation.

Transportation services at The Hearth on James are designed to facilitate both medical and non-medical engagements for residents. Complimentary transportation is available, ensuring that residents can attend medical appointments, run personal errands, or participate in community events without concern for travel logistics. This service is crucial for maintaining residents' independence and connection with the broader community. Additionally, the community's thoughtful layout design supports easy access with wheelchairs, further enhancing mobility and independence for residents.

Resident and family reviews of The Hearth on James generally reflect positive experiences, emphasizing the facility's cleanliness, friendly atmosphere, and resemblance to an upscale hotel. The staff is often described as professional and accommodating, with personal interactions contributing to the reassurance and satisfaction of residents and their families. Nutritional meals with diverse options cater to dietary preferences, improving overall dining satisfaction. A wide range of activities and community events fosters active engagement and socialization, enhancing residents’ quality of life. While one staff complaint highlights issues of understaffing and benefits, overall resident and family satisfaction remains high. As of the latest available information, no significant changes have impacted the facility's operations or service offerings.

Costs at this community start at $2,909 and range up to $9,946. The average price in the community is $6,428, which is less than the average price in the area of $6,560. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.