The Hermitage is an assisted-living facility located in Sylva, North Carolina. It is designed to cater to individuals who require help with daily living activities while maintaining a degree of independence. The facility offers specialized services for residents with memory care needs, such as those suffering from Alzheimer’s or other types of dementia. These services are supported by a memory care wing equipped to accommodate the unique necessities of these residents.
The Hermitage provides a range of care and medical support services. There is nursing coverage available for 12 to 16 hours a day, ensuring that residents have access to medical assistance when needed. A mental wellness program is offered to promote emotional and psychological well-being, aiming to enhance residents' overall quality of life. The memory care wing is specifically focused on the needs of individuals facing cognitive challenges, with specialized staff trained to support residents with dementia, creating a secure and structured environment. Additionally, a barber/beauty salon is available on-site for personal grooming, contributing to the residents' sense of self-esteem and dignity. Medication management is part of the healthcare services, helping ensure that residents take their medications correctly and on time.
In terms of transportation, The Hermitage offers arrangements for both medical and non-medical purposes. For non-medical engagements, transportation arrangement services are available, allowing residents to attend social outings, shopping trips, or family visits. For medical needs, transportation provided by the facility ensures residents have access to doctors’ appointments or other healthcare-related destinations, helping maintain their health and facilitating continuity of care.
The reviews of The Hermitage include both positive and negative feedback. The positive reviews note that the staff is trained to comply with state-mandated staffing and nutritional requirements and provide beneficial programs, earning appreciation from some families. Nevertheless, several negative reviews raise substantial concerns about the facility's management and quality of care, particularly within memory care. Some reports include neglected basic needs, such as inadequate feeding support, missing personal items, and delays in meal services, which indicate potential gaps in care. Additionally, instances of unexplained injuries, neglected health decline, and ignored reports of accidents have been mentioned. Serious allegations of potential abuse or neglect have been reported, pointing to management as an area needing significant improvement. Prospective residents and families are advised to conduct thorough research and on-site evaluations before considering The Hermitage as an option for their loved ones.
Costs at this community start at $1,495 and range up to $7,000. The average price in the community is $4,248, which is less than the average price in the area of $5,139. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
