The Hidden Garden, located in Newbury Park, CA, is an assisted living facility designed to provide supportive care for elderly individuals. This facility caters to residents requiring various levels of assistance and offers an environment tailored for ease of living and personal comfort. The Hidden Garden focuses on helping individuals maintain independence while providing necessary support in daily activities.

The Hidden Garden offers a range of care and medical support services, focusing on memory care, incontinence care, and ambulatory care. The facility features a separate memory care wing, designed as a secured environment, to ensure the safety and well-being of residents with dementia or other cognitive impairments. The staff provides specialized memory care to assist those with Alzheimer's disease and related conditions. Incontinence care is available, ensuring residents receive necessary assistance with personal hygiene. The facility also provides ambulatory care services for those who require some assistance with mobility but can walk independently or with minimal help. For residents managing diabetes, The Hidden Garden offers diabetes care support to help maintain proper health and dietary needs. Additionally, the facility provides medication management services to ensure proper adherence to prescriptions. Dental care options are also available, promoting overall health and well-being for residents.

Transportation services at The Hidden Garden include complimentary transportation, which is available for both medical and non-medical purposes. This service is aimed at assisting residents in attending medical appointments, running errands, or participating in community outings, ensuring they have access to necessary resources and activities outside the facility.

Resident and family reviews present a mixed picture of The Hidden Garden. Praise is often directed towards the clean environment, engaging activities, and accommodating caregivers, particularly in offering care for individuals with specific needs like dementia. The cost-effectiveness and smooth transitions into the community are also appreciated. However, criticisms are prevalent, addressing issues such as perceived rudeness and inconsistency in staff behavior, particularly concerning enforcement of rules about visitors and photography policies. Concerns have been raised regarding hygiene practices and unprofessional conduct, with some describing the facility as poorly maintained and insecure. Reports have also highlighted dissatisfaction with restrictions on children playing and the cleanliness and handling of resident needs. Overall, while the facility receives approval in some areas, there is a need for improved professionalism and consistency in enforcing policies to enhance resident and visitor experiences.

Costs at this community start at $3,800 and range up to $9,050. The average price in the community is $6,425, which is more than the average price in the area of $5,754. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.