The Neighborhoods at Quail Creek is a nursing home and assisted living facility located in Springfield, Missouri. It is certified by Medicare and Medicaid, having participated in Medicare since January 11, 2006. The facility is home to 79 occupants and offers a variety of care services. These include respite care, transitional care planning, and specialized care options such as stroke care, wound care, speech therapy, and occupational therapy. Residents benefit from attentive medical support, with trained nurses providing ambulatory care. The facility also offers resident and family counseling to support community members in their care experiences. Amenities such as a barber/beauty salon cater to personal grooming needs, contributing to the residents' overall well-being. The Neighborhoods at Quail Creek places emphasis on creating a community-oriented environment where personalized care plans help residents lead a fulfilling life.
Transportation services at The Neighborhoods at Quail Creek accommodate both medical and non-medical needs of residents. The facility offers complimentary transportation services for residents' convenience, ensuring access to essential appointments and activities. Additionally, transportation at cost is available, which allows flexibility for residents and their families to arrange travel suited to their personal requirements and preferences.
Reviews of The Neighborhoods at Quail Creek indicate mixed experiences among residents and families regarding the quality of care. Positive aspects reported include the caring and efficient nature of some staff, especially within the therapy departments, which contribute to beneficial rehabilitation routines. Families have expressed appreciation towards certain staff members for effectively meeting the specific needs of residents and for fostering a community-oriented environment. However, concerns have been raised about inconsistent care standards, including reports of long response times to requests and inadequacies in skilled nursing and caregiving, particularly on weekends. Issues such as excess phone use by staff, unsanitary conditions, and communication failures between families and staff have also been highlighted, leading to worries about patient safety and understaffing. These reviews underline the importance of resolving these challenges to enhance the overall quality and reliability of care at the facility.
Costs at this community start at $5,049 and range up to $5,150. The average price in the community is $5,100, which is more than the average price in the area of $4,097. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.