The Nichols Center is a care facility located in Madison, Mississippi, offering skilled nursing care and rehabilitation services. Certified by both Medicare and Medicaid, this facility has been a Medicare participant since December 15, 2003. It accommodates up to 56 residents, providing care services that address both short-term rehabilitation needs, such as those following surgery or illness, and long-term care for individuals requiring ongoing medical attention. The Nichols Center provides a variety of therapeutic services, including physical therapy, occupational therapy, and speech therapy, aiming to support residents' recovery and daily living activities. Additionally, it offers vision and dental care services, ensuring a comprehensive approach to its residents' health needs.
The Nichols Center also includes a program that offers resident and family counseling, designed to assist with the emotional and social aspects of residential care. Despite these offerings, reviews indicate significant dissatisfaction among residents and their families, expressing concerns about the care quality. Criticisms focus on the nursing staff's attitudes and performance, with reports of negligence in providing basic care tasks such as assistance with diaper changes, restroom access, and proper positioning for comfort and safety. Allegations also highlight concerns about the prioritization of insurance payments over patient care. Some serious complaints point to inadequate monitoring of vital signs and insufficient hydration, which reviewers believe may have contributed to severe health outcomes. While a few reviews note some positive experiences with the nursing staff and safety protocols, the prevailing sentiment underscores issues with staffing levels and billing practices, making it important for prospective residents and families to consider these aspects when evaluating their care options.
Costs at this community start at $5,962 and range up to $6,692. The average price in the community is $6,327, which is more than the average price in the area of $5,627. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.