The Oaks Cottage in Ozark, MO, is an assisted-living facility that has been a focal point for families seeking senior care solutions, but it has faced scrutiny over concerns related to the quality of care provided. Families and residents have raised issues regarding the alleged over-sedation of residents, suggesting it is applied more for the convenience of management rather than based on medical necessity. This practice has reportedly contributed to the rapid decline in health among some residents, prompting distress among families. The facility's communication practices have also been criticized, with reports indicating a lack of responsiveness and dismissiveness when family members or hospice care providers voice concerns. This has led some families to feel pressured to explore alternative living arrangements for their loved ones.
Despite its picturesque setting, which one individual described as peaceful, the feedback from various sources highlights dissatisfaction with the level of personalized care. The neglect in administering necessary pain medications in a timely manner has been a recurring complaint, with reports of medications only being provided after persistent requests. These issues underscore the critical need for improved communication and care practices at The Oaks Cottage.
In terms of amenities, The Oaks Cottage offers a range of features typical of assisted living facilities, such as common areas for socialization, dining services, and scheduled activities designed to engage residents both mentally and physically. However, the effectiveness and quality of these amenities are often overshadowed by the reported care concerns.
The facility is situated in Ozark, MO, a community known for its small-town charm and proximity to scenic natural landscapes, offering potential for residents to enjoy outdoor activities and excursions. The region is characterized by its friendly atmosphere and offers various local attractions that could enhance the living experience for residents.
While The Oaks Cottage has the potential to provide a nurturing environment, the emphasis on enhancing care services is crucial to address the significant dissatisfaction expressed by families and ensure a better quality of life for its residents.
Costs at this community start at $2,550 and range up to $5,150. The average price in the community is $3,850, which is less than the average price in the area of $3,902. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
