The Pines at Utica Center for Nursing and Rehabilitation, situated in Utica, NY, offers a comprehensive range of care services designed to accommodate both short-term and long-term resident needs. As a Medicare and Medicaid certified facility since January 14, 1973, it serves approximately 100 residents, providing key healthcare services such as 24-hour skilled nursing care and a variety of specialized therapeutic programs. Care services encompass cardiac care, wound care, stroke care, and a pulmonary rehabilitation program, aimed at addressing the diverse needs of its residents. Additionally, the center offers assisted living and memory care support, catering to individuals with varying levels of independence and cognitive health.
At The Pines, residents have access to a multidisciplinary team comprising nurses, occupational therapists, and physical therapists, as well as speech therapy to aid in rehabilitation and recovery. The facility places emphasis on medication management to ensure resident safety and health, while offering hospice services for end-of-life care. The presence of a dedicated Care Navigator reflects their initiative to guide and support residents and families in coordinating their care journey. Amenities at the facility include a barber and beauty salon, laundry and dry cleaning services, and various clubs and communities that foster social engagement among residents. The facility offers opportunities for resident and family counseling, which aids in enhancing community relations and addressing individual needs.
Review summaries of The Pines present a mixed perspective on the quality of care and services provided. While some reviews highlight positive experiences with attentive and caring staff, effective rehabilitation programs, and strong community relations, others raise concerns regarding incidents of neglect, inadequate therapy, and communication gaps with families. These reviews underline a potential for improvement in ensuring consistent staffing levels and aligning priorities more closely with patient care. Despite these challenges, The Pines continues to offer essential care services, emphasizing the importance of restoring resident independence through its various therapy and rehabilitation programs.
Costs at this community start at $2,500 and range up to $8,745. The average price in the community is $5,622, which is less than the average price in the area of $6,543. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
