The Pines Nursing and Rehabilitation Center, located in Hot Springs, Arkansas, is a care facility primarily focused on providing nursing home services. It is certified by Medicare and Medicaid and has been a Medicare participant since September 1, 1994. The facility accommodates 58 current residents and offers a range of care services and amenities. These include physical therapy, speech therapy, occupational therapy, and short-term rehabilitation, as well as specialized services like IV therapies and respite care. The Pines also provides resident and family counseling to support the emotional and social needs of its community. Additionally, a barber and beauty salon is available on-site for residents, promoting personal care and well-being.
The care and medical support at The Pines Nursing and Rehabilitation Center are recognized in several reviews as being particularly strong in therapy services and positive nursing care outcomes. Residents and families have noted the caring and compassionate nature of the staff and commend the management team for treating residents like family and promptly addressing concerns. However, the facility experiences mixed reviews, with some residents and families pointing out issues such as neglect of urgent needs, inadequate communication regarding therapeutic instructions, and unsuitable responses to medical needs, sometimes resulting in health complications. These critiques highlight in particular the challenges of maintaining sufficient staffing levels, especially during nighttime hours. These contrasting reviews suggest that while The Pines excels in certain areas, there are inconsistencies in care quality that can vary with different experiences over time.
Costs at this community start at $5,171 and range up to $6,125. The average price in the community is $5,648, which is more than the average price in the area of $4,523. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
