The Reserve at Katy Assisted Living & Memory Care, located in Katy, Texas, is a senior living community that offers both assisted living and memory care services. Designed to support individuals who require varying degrees of assistance, the facility provides care for seniors with daily living needs as well as specialized support for residents living with Alzheimer’s disease or other types of dementia. Personalized care plans are created for each resident, and the staff is available 24 hours a day to ensure ongoing support and supervision.
Residents at The Reserve at Katy have access to a range of care and medical services. Memory care is delivered within a secured community that has been specifically designed to accommodate the unique needs of those with memory loss, including safety features and indoor walking paths to support freedom of movement in a controlled environment. The facility offers assistance with activities of daily living such as full support for bathing, eating, dressing, and toileting. Additional health and medical services are available, including ambulatory assistance, diabetes care, medication management, incontinence care, and regular visits from nursing staff. Ancillary health professionals such as physical therapists and optometrists can provide therapy and assessments as needed. Residents have access to clubs and community activities, religious services, and on-site amenities like a barber and beauty salon, as well as laundry and dry-cleaning services.
The Reserve at Katy provides complimentary transportation services for residents. This complimentary transportation is available for both medical appointments and non-medical needs such as outings or shopping, supporting residents’ ability to maintain connections with the broader community and manage ongoing healthcare needs outside the facility.
Reviews from residents and family members indicate a range of experiences at The Reserve at Katy and its sister community, Colonial Oaks. Positive feedback focuses on the amiable and accommodating staff, the warm environment, and ample social activities, which help support smooth transitions for new residents and foster a sense of community. Families often note the individualized attention and responsive care, and facility cleanliness is generally well-regarded, though some mention areas in need of updating.
Negative feedback centers on issues such as understaffing, high staff turnover, and inconsistent care—concerns especially pronounced in memory care. Some residents and families report delays in receiving assistance, inconsistent hygiene practices, and difficulties related to communication between administrators and caregivers. Additional complaints include management turnover, unresolved maintenance or billing concerns, and issues with infection control and food quality. Administrative challenges around adequate staffing, communication, and care delivery are recurring themes. Families are advised to maintain active involvement and advocacy to help ensure that residents’ care needs are met.
Amenities at The Reserve at Katy include restaurant-style dining, wellness programs, recreation activities, and spacious accommodations. All services and amenities are designed with resident safety and well-being in mind, especially for those requiring memory care. As of 2024, no recent significant changes or developments have been noted for this facility in public sources.
Costs at this community start at $4,375 and range up to $4,630. The average price in the community is $4,500, which is less than the average price in the area of $4,656. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
