The Reservoir Center for Health & Rehabilitation is a care facility located in Marlborough, Massachusetts. It accommodates up to 110 residents and offers a variety of care services, including nursing home care and assisted living. Certified by both Medicare and Medicaid since July 1990, this facility provides 24-hour skilled nursing care and is staffed with a care navigator to assist residents in managing their healthcare needs. Medical and therapeutic support services are comprehensive, covering hospice care, cardiac and pulmonary rehabilitation, wound care, stroke care, and memory care. The facility also provides occupational, physical, and speech therapy, ensuring a holistic approach to rehabilitation and long-term care.
In terms of daily living amenities, residents have access to laundry and dry cleaning services and are offered enriching activities through clubs and community programs. The facility also features a barber and beauty salon. For relaxation and physical well-being, yoga sessions are available. The Reservoir Center ensures medication management and maintains a focus on engagement with services like resident and family counseling. For non-English speaking residents, services and support in Spanish are available.
Reviews of The Reservoir Center show varied experiences, with positive feedback highlighting the facility’s cleanliness and compassionate staff who often go the extra mile for residents. Activities and conditions contributing to long-term residents' satisfaction are noted. However, some negative remarks point to concerns about patient care, with issues such as slow response times, instances of neglect, and dissatisfaction with food quality. These mixed reviews indicate that while some staff interactions and facility conditions result in positive experiences, there are areas with significant disparities needing attention. The emphasis on personalized care suggests efforts to tailor services to each individual's needs, though the variability in care indicates room for enhancement in consistency across the board.
Costs at this community start at $3,300 and range up to $11,195. The average price in the community is $7,248, which is less than the average price in the area of $7,708. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.