The Reservoir, located in West Hartford, Connecticut, is a senior living community that primarily functions as a nursing home. It offers a range of care services, catering to both short-term rehabilitation and long-term care needs. The facility provides individually tailored care plans to ensure each resident receives appropriate medical support and assistance. As of the latest data, The Reservoir is home to 62 current occupants and is certified by both Medicare and Medicaid, with participation dating back to November 3, 1995. The facility promotes an inclusive environment with the availability of resident and family counseling services, as well as various clubs and community activities to foster social engagement.
The Reservoir features a broad array of medical and supportive care services. It includes amenities such as a barber/beauty salon for personal grooming, and offers extensive therapy services including speech, occupational, and physical therapy. For medical support, residents can access vision and hearing care, pain management, podiatry, dental care, wound care, and dialysis. Additionally, The Reservoir provides specialized care options like memory care and hospice services. The nursing team is equipped to deliver 24-hour care, with support from certified medical staff.
For daily living convenience, services such as laundry and dry cleaning are offered. The facility emphasizes a clean and welcoming atmosphere, further supported by a recreation program led by experienced directors. Mixed reviews from residents and families highlight both commendable aspects of the staff's attentiveness and challenges with care consistency. Despite noted concerns about service quality fluctuations and communication issues since a change in management, The Reservoir maintains a reputation for cleanliness and professionalism in certain administrative and recreational areas.
Costs at this community start at $11,291 and range up to $13,475. The average price in the community is $12,383, which is more than the average price in the area of $8,636. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.