The Riverside is a nursing home facility located in New York, NY, specializing in providing long-term care and rehabilitation services to its residents. As part of its comprehensive care approach, the facility offers a range of supportive services that include a Respite Program, Speech Therapy, and on-site Physical Therapy. Residents and family members have provided mixed reviews about their experiences at The Riverside, offering insights into areas of both strength and improvement.
The care services at The Riverside include a robust Respite Program designed to provide temporary relief for primary caregivers, ensuring comprehensive care for residents during their stay. The facility also provides Speech Therapy, which aims to assist residents with speech, language, and communication challenges, fostering improvements in communication abilities and overall quality of life. Additionally, on-site Physical Therapy is offered, which has been positively received by residents and their families. The physical therapy and occupational therapy teams are often praised for their professionalism, attentiveness, and the progress residents make under their care. Notable staff members such as Neema, Alexandra, Bridgette, and Jonas are frequently highlighted for their dedication and exceptional service in therapy sessions.
Despite these strengths, some reviews indicate challenges with staffing that occasionally lead to delays in care responses and meeting basic needs, such as long waits for assistance and medication administration. The food quality at the facility receives mixed feedback, ranging from satisfactory to poor, prompting some residents to bring in outside meals. While the facility generally maintains a clean and welcoming environment complemented by compassionate interactions, these inconsistencies highlight the need for ongoing management efforts to ensure dependable and high-quality care across all service areas.
Costs at this community start at $1,234 and range up to $14,357. The average price in the community is $7,796, which is less than the average price in the area of $8,407. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.