The Sanctuary at Brooklyn Center is an assisted living and memory care facility located in Brooklyn Center, Minnesota. This community offers 24-hour supervised care, personalized assistance with activities of daily living, and a range of support services tailored for seniors. The facility is designed to accommodate residents who need help with daily routines such as bathing, dressing, toileting, and supervised eating, with varying levels of assistance depending on the individual's needs. The Sanctuary also features dedicated memory care programming for residents living with Alzheimer’s or other types of dementia, provided within a secure area to ensure safety and reduce the risk of wandering. Medication management services are available to help residents with the administration of daily prescriptions and to monitor ongoing healthcare needs. Additional medical support includes incontinence care, ambulatory care, diabetes management, and access to visiting podiatry specialists.
Residents with incontinence and ambulatory care needs receive full assistance from onsite staff, as do those who require complete support with bathing, dressing, and toileting. Eating assistance is offered through standby supervision, ensuring support while promoting resident autonomy where possible. Memory care residents benefit from a secured environment and specific interventions to address cognitive challenges. Diabetes management services include help with blood glucose monitoring and appropriate dietary oversight. Medication management is structured to assist with safe and timely distribution of prescribed drugs. Podiatry services are also available to address foot health, a key concern for older adults.
Feedback from residents and families has raised concerns about the overall quality of care at The Sanctuary at Brooklyn Center. Reported issues include inconsistent staffing, cleanliness shortfalls, inadequate medication management, and challenges in handling hygiene-related matters such as bedbug infestations and proper linen changes. Serious reports include accounts of possible neglect, as indicated by observations of residents left in soiled clothing, unexplained bruises, and uncomfortable or inappropriate handling during care routines, particularly bathing. Some positive reviews note caring behaviors from individual staff members as well as positive experiences during tours or the initial move-in period. However, numerous reviewers highlight perceived gaps between the services promised to families and the care actually delivered, along with frustrations concerning communication and administrative processes. While the physical layout and amenities of the building have been described favorably by a few, families and residents are cautioned by others to carefully evaluate the facility due to ongoing concerns regarding safety, staffing, and the delivery of core support services. As of early 2024, there have been no public updates regarding significant improvements or changes in these areas.
Costs at this community start at $2,945 and range up to $6,900. The average price in the community is $4,922, which is less than the average price in the area of $4,989. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.