The Village at Richardson is a senior care community located in Richardson, Texas, specializing primarily in nursing home services. The facility provides a range of care options, including short-term rehabilitation, long-term residential care, and respite stays for seniors with diverse health needs. In addition to skilled nursing and medical management, the facility offers access to physical, occupational, and speech therapies to support recovery and maintain functional independence.

Medical support and personal care services at The Village at Richardson include incontinence care, ambulatory care, and specialized memory care within a secured environment for residents with cognitive impairments. The community is equipped to handle diabetes management and provides medication administration and monitoring as part of its health services. Fitness programs are available to promote residents' physical well-being. Personal grooming is facilitated through an on-site barber and beauty salon. Staff are available to assist residents with activities of daily living—such as full assistance with bathing, dressing, and toileting, and partial help with eating.

The Village at Richardson offers both complimentary and at-cost transportation services. These transportation options are provided to accommodate residents’ needs for medical appointments as well as for non-medical outings, helping facilitate access to community resources and family visits.

Resident and family reviews of The Village at Richardson indicate widely varying experiences. Some residents and their families have raised serious concerns regarding chronic understaffing, delayed response times, issues with cleanliness, and insufficient attention to residents’ basic needs and hygiene. Specific complaints have focused on slow call button responses, neglected personal care, and cleanliness issues, including unclean rooms and bathrooms. Other reports recount instances of rude or inattentive staff and frustrations with facility management’s responsiveness.

Conversely, positive feedback from some families and residents highlights periods of attentive care, cleanliness, and enjoyable activities. A number of reviews point to improvements under new management, including efforts to enhance care standards and communication. Staff teamwork and compassion are also occasionally cited positively, though employee feedback sometimes associates challenging working conditions and low pay with the aforementioned issues. Prospective residents and families are encouraged to thoroughly review both the positive developments and the substantial concerns regarding care quality before making a decision about The Village at Richardson.

Costs at this community start at $2,480 and range up to $6,540. The average price in the community is $4,510, which is less than the average price in the area of $4,681. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.