The Vistas of Fox Valley, located in Aurora, Illinois, is a senior living community offering both assisted living and independent living options. The facility features care services tailored to support individual needs, including memory care for residents dealing with Alzheimer's or dementia. The community focuses on providing a safe and supportive environment, ensuring personalized and compassionate care.
Residents at The Vistas of Fox Valley can benefit from a range of care services. The facility includes a barber and beauty salon for personal grooming and wellness, alongside essential care services such as incontinence care and ambulatory support. Specialized care accommodations are available for residents with diabetes, allowing for comprehensive management of their condition. Medication management services help ensure that residents adhere to their prescribed treatment regimens effectively. Staff members are equipped to communicate in Spanish, broadening the support to Spanish-speaking residents and their families.
Transportation services at The Vistas of Fox Valley are designed to facilitate residents' mobility for both medical and non-medical purposes. The community offers complimentary transportation services that can assist residents in attending medical appointments and participating in various social and recreational activities within the area.
Reviews of The Vistas of Fox Valley present a mixed perspective, with some residents and their families expressing satisfaction while others have raised concerns. Positive feedback frequently highlights the caring and friendly nature of the staff, with individual staff members like Jazmin receiving specific mentions for their positive impact on care quality. The facility is often praised for its cleanliness, diverse amenities, responsive nursing staff, and wide range of activities, contributing to a welcoming community environment. Families value the peace of mind that comes with their loved ones being content and comfortable.
However, criticisms are also noted, particularly regarding management's responsiveness to resident needs. Complaints have been made about long wait times for assistance, inadequate handling of medical needs, and communication challenges within management, which some believe are influenced by high staff turnover rates. These issues suggest that while the facility often offers satisfactory care with supportive staff and close resident monitoring, there are areas for improvement, notably in management responsiveness and consistent service delivery. Because of the mixed reviews, prospective residents and their families are encouraged to visit the facility personally to determine if it meets their care standards and expectations.
Costs at this community start at $1,729 and range up to $8,850. The average price in the community is $5,290, which is less than the average price in the area of $5,497. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.