The Waterford at Creekside is a senior living community situated in Pensacola, Florida, primarily offering assisted living and memory care services. This facility is designed to foster a supportive environment for seniors, combining personalized care with a range of activities intended to promote independence and well-being. The community features a variety of amenities, including outdoor walking paths, a barber and beauty salon, and clubs and communities to encourage social interaction among residents. Additionally, the facility provides specialized memory care services in a secured environment specifically designed to accommodate memory loss. Incontinence care, ambulatory care, and diabetes care are also available, along with medication management services, to ensure comprehensive support for residents' health needs.
The Waterford at Creekside accommodates residents through a secured community setting that is staffed to assist with various medical and personal care needs. Memory care services are tailored to support residents with cognitive impairments, and the facility is equipped to handle the complexities related to memory loss. In addition to care services, residents have access to routine amenities such as a barber and beauty salon, which are part of the community's efforts to promote a sense of normalcy and dignity. The facility emphasizes a structured environment with options for engaging activities such as yoga or chair yoga to support physical health and social wellbeing. The facility's attention to the holistic care model aims to address both physical health and emotional wellbeing, though reviews highlight concerns about staffing levels and the adequacy of care in certain areas.
Transportation services are available for residents at The Waterford at Creekside to support both medical and non-medical needs. Complimentary transportation is offered, providing convenience for routine healthcare appointments or therapy sessions. Additionally, residents can access transportation at cost for other activities or appointments, enabling seniors to maintain a degree of independence and involvement in the community outside of the facility.
Resident and family reviews of The Waterford at Creekside provide a mixed perspective. Many highlight the cleanliness of the environment and the presence of attentive, caring staff which contribute positively to the home-like atmosphere. Specific staff members, such as Michelle and Monica, receive commendations for their helpfulness and support, and the activities coordinators are noted for ensuring engaging group events for residents. However, some reviews express concerns over understaffing, particularly affecting memory care services, and issues with personnel conflicts and communication. Concerns have also been raised about safety measures and follow-up care in regard to medical and hygiene standards. While satisfaction with the care provided is generally noted, consistency and adequacy of critical health services remain areas for improvement.
Costs at this community start at $1,907 and range up to $5,931. The average price in the community is $3,919, which is less than the average price in the area of $4,187. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
