The Waterford at Virginia Beach is a senior living community located in Virginia Beach, VA, offering both assisted living and memory care services. The facility is designed to support residents’ independence while ensuring their safety and well-being. Specific to its care services, The Waterford caters to individuals with memory loss, specifically through its memory care-only community, which includes secured areas to prevent wandering and ensures high-level care tailored to cognitive needs. This care is complemented by amenities such as indoor and outdoor walking paths, which provide safe environments for exercise and leisure. Medical support services include diabetes care, medication management, incontinence care, and ambulatory care. Additionally, the facility hosts a barber and beauty salon on-site, ensuring residents have access to grooming services within their living space. Specialized services such as fitness programs and yoga, including chair yoga, are available to support residents' physical well-being, and there is also a massage therapist on staff offering therapeutic services.
Transportation services at The Waterford encompass both medical and non-medical needs. The facility offers courtesy transportation to medical appointments, supporting residents in accessing necessary healthcare outside the community. For other purposes, residents have access to complimentary transportation, and there is an option for transportation at cost when additional needs arise. These services ensure residents have the mobility and access to resources necessary for a balanced lifestyle.
Resident and family feedback indicates varied experiences regarding the quality of services at The Waterford. Positive comments often note the friendliness of the staff, the variety of activities available, and the facility's overall upkeep. Despite this, there are recurring concerns regarding care quality, especially in the memory care unit, with reports of management issues, inadequate staffing, and delayed administrative responses to complaints. The community continues to address these challenges to improve its service offerings and resident satisfaction.
Costs at this community start at $2,825 and range up to $4,895. The average price in the community is $3,575, which is less than the average price in the area of $4,821. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.