The Waterford Care Center, located in Chicago, Illinois, is a nursing home facility providing a range of services to meet the medical and personal needs of its residents. The center offers 24-hour Licensed Practical Nurse support, aimed at ensuring residents receive medical attention around the clock. Nursing care is a central focus, with skilled nursing staff on hand to address daily living and health requirements. In addition to general nursing care, the facility provides dental care services and access to an on-site pharmacy to manage prescription needs efficiently.
Residents at The Waterford Care Center also have access to physical therapy programs designed to assist in rehabilitation and enhance mobility. The center offers respite care services, which provide temporary relief for primary caregivers, ensuring residents continue receiving quality care. Amenities include a barber/beauty salon, giving residents the opportunity to maintain personal grooming and social well-being. Communication is facilitated for Spanish-speaking residents, ensuring inclusiveness and effective service delivery.
Despite the comprehensive services offered, reviews of the Waterford Care Center highlight a range of experiences. Several residents and their families appreciate the facility for its family-like environment and dedication to recovery post-hospitalization. However, other accounts point to significant challenges, citing issues such as allegations of abusive behavior, neglect in services like physical therapy, and communication difficulties. Some have also reported respecting resident rights as a concern, alongside mental health impacts due to restricted movement and inadequate management of personal belongings. While there are commendations for individual staff members' professionalism and kindness, feedback from those less satisfied suggests areas for improvement in staff conduct and process transparency.
Costs at this community start at $2,295 and range up to $8,400. The average price in the community is $5,348, which is less than the average price in the area of $5,564. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
