The Windsor Place in Columbus, Mississippi, is a care facility that offers a combination of nursing home services and assisted living options. With accommodations for 124 residents, the facility is certified by both Medicare and Medicaid, participating in Medicare since February 18, 1999. The Windsor Place provides a variety of care and medical support services, which include wound care, stroke care, and diabetes management. Residents benefit from speech, occupational, and physical therapy, as well as incontinence and ambulatory care. Each resident receives an individualized care plan, ensuring tailored attention to their specific needs. The facility supports outpatient rehabilitation, dental care, and hospice services, and includes specialized memory care for residents with cognitive impairments. To foster a supportive community, Windsor Place offers resident and family counseling and various clubs and communities for engagement and socialization.
Transportation services at The Windsor Place are designed to assist residents with both medical and non-medical needs. Complimentary transportation is available, facilitating access to healthcare appointments or enabling participation in community activities outside the facility. This service supports residents in maintaining their independence and staying connected with the wider community.
Reviews of The Windsor Place highlight several areas of concern from both residents and their families. Criticisms focus on the quality of care and staff behavior, with frequent dissatisfaction expressed regarding meal quality, leading some residents to bring their own food. Reports of rude or indifferent behavior by some Certified Nursing Assistants (CNAs) negatively affect residents’ experiences. Further complaints include delayed response times to call buttons, with some waits extending up to 40 minutes, especially during weekend and night shifts. Additionally, comments mention instances of unprofessional communication from staff and issues with cleanliness, notably dirt on the floors. These points suggest significant areas for improvement in resident care and staff interaction at The Windsor Place.
Costs at this community start at $4,285 and range up to $6,692. The average price in the community is $5,488, which is less than the average price in the area of $5,907. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
