Touchpoints at Manchester is a senior living community located in Manchester, Connecticut, primarily focused on providing nursing home care. The facility offers a range of services designed to meet both short-term rehabilitation and long-term care needs. This includes specialized programs for residents requiring physical, occupational, and speech therapy, with an emphasis on physical recovery, stroke care, and pulmonary rehabilitation. The facility also supports advanced care needs with services such as wound care, cardiac care, IV therapies, and dialysis. Certified by Medicare and Medicaid since January 1, 1988, Touchpoints at Manchester accommodates 124 occupants and integrates technology like the Care Innovations – Skynet Technology and an electronic medication administration record to enhance care quality.

Touchpoints at Manchester provides a variety of operational and care support features including resident and family counseling, advanced care planning, and outpatient rehabilitation. A key focus is on maintaining a comprehensive approach to resident health, which includes pain management, a pulmonary rehabilitation program, and cardiac recovery support. Amenities available to residents include a barber and beauty salon to ensure comfort and well-being. However, reviews from residents and families show mixed experiences regarding care quality and staff interaction. Positive feedback highlights individual staff members for providing attentive, compassionate care and effective communication that aids in resident transitions. Conversely, there are concerns about the facility's overall cleanliness, administrative communication, and inconsistencies in care quality across departments. Despite some noted systemic challenges, Touchpoints at Manchester remains committed to offering personalized and responsive care to its residents.

Costs at this community start at $13,383 and range up to $13,475. The average price in the community is $13,429, which is more than the average price in the area of $8,473. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.