Touchstone Healthcare Community, located in Sioux City, Iowa, is a nursing home facility that provides a range of care services, including rehabilitation, skilled nursing, and long-term care. The community is structured to offer personalized healthcare tailored to meet the specific needs and preferences of its residents. The facility aims to create a nurturing environment for individuals who require medical and personal assistance. Within this setting, Touchstone offers care options designed to support mental wellness and overall health, in collaboration with medical institutions such as Saint Louis University Hospital. Communication is primarily conducted in English to cater to the needs of its residents and their families.
Touchstone Healthcare Community's reviews are varied, indicating strengths and areas for improvement in its service delivery. Positive comments frequently mention the caring nature of the staff, who contribute to a supportive environment and provide satisfactory rehabilitation services that aid in recovery. The facility engages professionals like Erin Godbehere who strive to enhance residents' experiences. However, several reviews highlight significant concerns regarding staffing levels, hygiene standards, and overall living conditions. Reports of inadequate medical assistance have been noted, leading to incidents such as falls and other health complications. The persistent issues of hygiene, such as infrequent showers and unchanged soiled linens, point to operational challenges within the facility. Problems related to meal provision and assistance with personal care, like toileting, have been raised, contributing to perceptions of neglect. Furthermore, challenges with facility cleanliness, ineffective communication, variable care quality, and management responsiveness have negatively impacted trust among residents and families. These insights underline the need for ongoing improvements to align with residents' expectations and care needs.
Costs at this community start at $4,262 and range up to $5,969. The average price in the community is $5,116, which is more than the average price in the area of $5,067. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
