Towne Manor West, located in Norristown, Pennsylvania, is a nursing home that primarily provides care for individuals requiring long-term medical and non-medical assistance. The facility offers a range of care services aimed at addressing the medical needs of its residents, including specialized support options such as pain management, tracheostomy care, and respite care for temporary stays.
For residents experiencing chronic pain, Towne Manor West implements pain management programs tailored to each individual's needs. These programs involve regular assessments by medical professionals to monitor pain levels and adjust treatment plans accordingly. The staff collaborates with physicians to ensure the appropriate use of medications and alternative therapies to enhance residents’ comfort and quality of life.
Tracheostomy care involves specialized nursing support to maintain airway patency and manage the various medical complexities associated with tracheostomies. The facility is equipped to handle the daily and emergency care aspects required, such as suctioning, cleaning, and monitoring for signs of infection or respiratory difficulties, ensuring that residents with these needs receive constant oversight.
Towne Manor West also provides respite care services designed to offer temporary relief for family caregivers. This program allows loved ones to reside at the facility for short periods, during which they receive comprehensive medical supervision and daily living assistance. This service ensures continuity of care in a supportive environment, giving family caregivers peace of mind during their respite period.
Despite these service offerings, feedback from resident families presents a mixed account of the facility. Positive reviews commend certain staff members for their dedication and kindness. However, other reports highlight challenges, such as instances of unprofessional behavior by some staff, inadequate food quality, and logistical issues. These concerns indicate areas where the facility could aim for improvement, particularly in aspects of staff training, facility maintenance, and administrative efficiency. Users suggest visiting the facility multiple times to better gauge the experience and care provided, illustrating the variability in care quality that might be encountered. Understaffing is noted as an issue, potentially affecting the consistency and promptness of care services delivered.
Costs at this community start at $1,770 and range up to $10,646. The average price in the community is $6,208, which is less than the average price in the area of $6,297. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
