Transitional Care Services at Mercy Medical Center, located in Baltimore, Maryland, is designed to assist patients moving from hospital care to home or another care environment. This facility offers various services including rehabilitation, nursing care, and medical management to aid in the recovery process following surgery or illness. The primary focus is on helping patients regain strength and independence during their transition phase.
The facility provides multiple care services, including dialysis, hospice, occupational therapy, physical therapy, speech therapy, and respite care. Dialysis services are available for patients requiring regular monitoring and maintenance of kidney function, essential for those with chronic kidney disease. Hospice care is provided for those nearing the end of life, focusing on comfort and quality of life rather than curative treatment. Occupational therapy is aimed at helping patients regain daily living skills and adapt to physical challenges following illness or injury. Physical therapy services focus on restoring mobility, strength, and physical function, while speech therapy addresses speech, language, or swallowing disorders. Respite care offers temporary relief for primary caregivers, ensuring their loved ones receive professional care during their absence.
Residents and family reviews, however, indicate substantial concerns about the operating and care quality at Transitional Care Services. Many describe negative financial practices, with the facility reportedly failing to meet financial obligations, which may reflect broader administrative challenges. Staff professionalism is called into question, with employees labeled as "shady" and "lazy," and a noted lack of inter-departmental communication further undermining patient care. Criticism is also directed towards upper management, who are perceived as ineffective or inactive. These issues suggest that operational mismanagement may impact both the functioning of the facility and the quality of care provided to residents.
Costs at this community start at $2,100 and range up to $8,600. The average price in the community is $5,350, which is less than the average price in the area of $5,581. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.