Trinity Center at Luther Park, located in Des Moines, Iowa, is a senior living community providing various levels of care, including skilled nursing, rehabilitation, and long-term care. The facility offers specialized services intended for residents with Alzheimer's and dementia, aiming to assist those with memory-related conditions. They provide key medical support services such as occupational and speech therapy, facilitated by licensed therapists. Nursing staff are responsible for delivering comprehensive incontinence and ambulatory care, with all services certified by Medicare, ensuring adherence to established healthcare standards. Additionally, diabetes and hospice care are part of the continuum offered, supporting residents with chronic conditions and those requiring end-of-life care.
In terms of daily living support, Trinity Center features a beauty and barber salon for resident convenience and grooming. Innovative care solutions are integrated into the facility's operations; for instance, the electronic Medication Administration Record (eMAR) systems, known as Care Innovations – QuietCare and Skynet Technology, are utilized to streamline and enhance medication management accuracy. Despite these offerings, resident and family reviews have highlighted significant issues regarding the quality of care. While basic needs such as housing, meals, and hygiene are reportedly met, complaints note a concerning lack of compassionate and consistent Alzheimer's care. The visible absence of staff has heightened frustrations, leading to incidents of resident agitation due to perceived neglect. Engagement opportunities and personalized interactions seem insufficient, overshadowing the facility's efforts to maintain a pleasing physical environment with adequate apartments. Efforts to improve staff training aim to address these concerns; however, residents and families feel unprepared for the encountered shortcomings, emphasizing the necessity of scrutinizing care quality and availability in choosing a suitable care facility.
Costs at this community start at $3,138 and range up to $6,448. The average price in the community is $4,793, which is less than the average price in the area of $5,029. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.