Trinity Hill Care Center is a nursing home facility located in Hartford, Connecticut, offering a range of healthcare services to its residents. Primarily certified by Medicare and Medicaid, it has been a Medicare participant since April 9, 1976. The center supports 136 residents and offers a variety of specialized care services, including stroke care, speech therapy, occupational therapy, cardiac care, wound care, pain management, and memory care. Additional services include outpatient rehabilitation and hospice care. Trinity Hill also offers speech, occupational, and physical therapies to address diverse therapeutic needs. Mental wellness programs are available to support psychological health, and there is a resident and family counseling service to foster communication and support. Residents can also access amenities such as a dialysis center and a barber/beauty salon.
Despite the comprehensive range of services on offer, reviews from residents and their families suggest significant areas for improvement at Trinity Hill Care Center. Some feedback indicates a dissatisfaction with the level of hygiene in the facility, describing it as dirty and unsafe. Additionally, there are reports of insufficient medical supplies and personal care items critical for patient care. The behavior of the staff, particularly nurses and customer service representatives, has been criticized as unprofessional and apathetic, with suggestions of inadequate training. Issues such as neglect in medication administration, physical therapy, and lack of responsiveness to raised concerns have been reported. Accounts also suggest that there might be a financial incentive influencing the extension of patient stays. Administrative and communication inefficiencies further detract from the quality of care, alongside allegations of abusive behavior and restrictive visitation policies. Some residents have had sporadically positive experiences, particularly with programs like HIV care, but overall trust in the facility's care remains challenged.
Costs at this community start at $11,291 and range up to $13,475. The average price in the community is $12,383, which is more than the average price in the area of $8,489. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.