Trinity Village, located in Hickory, North Carolina, is a senior living community operated by Lutheran Services Carolinas. The facility primarily provides skilled nursing care and offers additional assisted living services to its residents. Certified by both Medicare and Medicaid since 1976, Trinity Village accommodates approximately 95 residents and has a staff that includes nursing professionals available around the clock. The community serves individuals who require short-term rehabilitation as well as those in need of long-term, full assistance with activities of daily living such as bathing, eating, dressing, and toileting.
Care and medical support at Trinity Village encompass a wide range of clinical and therapeutic services. The facility offers physical, occupational, and speech therapies, as well as specialized memory care for individuals with dementia or Alzheimer’s disease. Additional healthcare services include routine podiatry and dental care available on-site. Residents also have access to counseling services for both themselves and their families. Trinity Village features amenities such as private and semi-private rooms, an on-site chapel, a therapy room, barber and beauty salon, and opportunities for engagement through clubs and community activities.
Resident and family review summaries reflect a notable inconsistency in reported care experiences at Trinity Village. Positive feedback points to attentive and compassionate care, strong communication with families, and a supportive environment, particularly in rehabilitation settings. These reviews mention staff treating residents with kindness and providing thorough updates on resident status. Conversely, other reports cite concerns such as insufficient attention to residents’ basic needs, staff responsiveness, and facility maintenance. Complaints also include staffing shortages, lapses in medical oversight, communication issues, and incidents resulting in resident distress or harm. Employee feedback further highlights concerns about management practices and their implications for staff morale. These varied reviews indicate a discrepancy in the overall quality of care and experience provided by the facility. As of 2024, Trinity Village has not reported any major recent expansions or new developments.
Costs at this community start at $1,745 and range up to $7,700. The average price in the community is $4,722, which is less than the average price in the area of $4,951. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
