Twilight Gardens Nursing and Rehabilitation is located in Norwalk, Ohio, and is a facility certified by both Medicare and Medicaid, having been a participant since July 3, 1980. The facility is home to 73 current occupants and provides a variety of services aimed at both short-term rehabilitation and long-term care needs. As a nursing home, it focuses on crafting personalized care plans for residents, specifically those who are recovering from surgery, illness, or injury and require ongoing support. Specialized services available at the facility include wound care, stroke care, cardiac care, and hospice services, all facilitated by a dedicated team of healthcare professionals.
Twilight Gardens offers an array of rehabilitative therapies, including physical therapy, occupational therapy, and speech therapy, which are designed to help residents regain their independence and improve their quality of life. Pain management programs are also available to address the comfort and well-being of residents, and skilled nurses are present to provide essential medical support. In addition to medical services, the facility features amenities such as a barber and beauty salon, laundry and dry cleaning services, and organizes clubs and community activities to foster a sense of belonging among residents. Moreover, the facility supports resident and family counseling, offering guidance and support as needed.
Despite these offerings, reviews from residents and their families depict a mixed quality of care. Some reviews point to significant dissatisfaction due to issues like negligence, hygiene concerns, and administrative problems, which have, in extreme cases, led to medical emergencies and missing personal items. Furthermore, communication and staffing levels have been highlighted as areas needing improvement. However, other residents and families have recognized the staff for their care, professionalism, and knowledge under challenging conditions. Cleanliness is another area with contrasting feedback, as some commend it while others report unsanitary conditions. Overall, while Twilight Gardens provides valuable services and facilities, ongoing efforts to address these recurring challenges would be beneficial.
Costs at this community start at $6,692 and range up to $6,965. The average price in the community is $6,828, which is more than the average price in the area of $5,442. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
