Twin Lakes Community Memory Care, located in Burlington, North Carolina, is a facility that provides comprehensive care services, primarily focusing on nursing-home care with additional assisted-living support. The facility is certified by Medicare and Medicaid, participating in the Medicare program since November 5, 2008. It currently accommodates 16 residents and offers a range of services designed to support both physical and mental wellness. Key services include physical, occupational, and speech therapy, an outpatient rehabilitation program, and a mental wellness program. The care team includes skilled nurses who provide high-quality care, as well as therapists who assist with specialized rehabilitation needs.
The memory care facility is particularly noted for its Harbor program, which delivers compassionate care to residents with dementia, under the leadership of a dedicated director, Karen. This program is a cornerstone of the personalized care approach for which the facility is recognized. Twin Lakes Community also offers additional services such as resident and family counseling, yoga classes, and transportation to appointments. Residents can participate in various clubs and community activities, promoting social engagement and well-being. The amenities at the facility include a chapel for spiritual needs, a beauty shop, and a barber/beauty salon, ensuring residents have access to both basic and recreational services. Additionally, the facility focuses on continuing care, allowing residents to remain within a familiar environment as their care needs evolve. While the care quality and support from the nursing staff receive positive feedback, families have suggested the management team could improve by becoming more racially diverse. Despite this, overall satisfaction remains high among residents and their families.
Costs at this community start at $1,795 and range up to $7,148. The average price in the community is $4,472, which is less than the average price in the area of $4,723. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
