Twin Lakes Therapy and Living is a nursing home facility located in Flippin, Arkansas. It is certified by both Medicare and Medicaid and has been a Medicare participant since May 22, 1995. The facility accommodates 68 current occupants and provides services including nursing care, therapy, and resident or family counseling. Twin Lakes aims to foster a caring environment, offering emotional and practical support to residents and their families through dedicated staff and structured programs.
The care and medical support at Twin Lakes Therapy and Living are designed to address the diverse needs of its residents. Families often express gratitude for the compassionate care provided by the staff, who are noted for their empathy and ability to create meaningful connections with residents. The staff have been commended for their dedication and emotional consideration, particularly during difficult periods, offering reassurance and emotional support to both residents and families. The facility is recognized for maintaining high staffing standards above regulatory requirements, which contributes positively to the level of care provided.
However, reviews reveal a mixed picture. While many families highlight the positive aspects, some have reported significant issues concerning medical and personal care. Criticisms include inconsistencies in hygiene practices and concerns over medication administration errors, which in some cases, have led to severe health complications for residents. Additionally, communication from the facility when problems arise has been flagged as an area needing improvement, along with certain negative interactions with some personnel. These issues present challenges that stand in contrast to the otherwise positive experiences reported by a number of families.
Costs at this community start at $5,095 and range up to $5,150. The average price in the community is $5,122, which is more than the average price in the area of $4,331. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.