Twin Oaks Health and Rehabilitation Center is situated in Jacksonville, Texas, and primarily functions as a nursing home, providing essential services and medical support to its residents. Certified by Medicare and Medicaid since January 7, 1999, this facility houses 72 current occupants and offers comprehensive long-term and short-term care. Twin Oaks facilitates a fundamental approach to healthcare through a variety of treatment options including speech, occupational, and physical therapy as part of their rehabilitative services. The center emphasizes a holistic care plan by incorporating pain management and specialized wound care alongside stroke care and memory care tailored to individual resident needs.
The facility provides residents with access to skilled nursing staff who are praised for their dedication, friendliness, and the home-like atmosphere they foster. The medical and support staff, including certified nursing assistants (CNAs), therapists, and notably individuals like Erica, have received commendations from residents and their families for their kindness and respect. Twin Oaks also features amenities such as a barber/beauty salon and offers activities coordinated by staff like Ms. Vera, enhancing residents' quality of life.
In addition to medical services, Twin Oaks promotes social engagement through its clubs and communities and supports residents and their families with counseling services. While feedback from residents and family members reflects a mixed experience—with satisfaction expressed towards compassionate staff and clean facilities, alongside criticisms related to past administrative issues, food quality, and staffing—there is a noted trend toward improvement in management practices and resident care. The center’s ongoing efforts to better staff engagement and service provision are evident, reflecting a commitment to addressing areas of concern and enhancing the overall care experience.
Costs at this community start at $3,000 and range up to $5,410. The average price in the community is $5,410, which is more than the average price in the area of $4,507. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.