Universal Health Care/North Raleigh, located in Raleigh, NC, is a senior living facility that provides skilled nursing care and additional assisted-living services. The facility offers a range of care options to address various medical needs and support activities of daily living for its residents. Certified by Medicare and Medicaid, the facility has been a Medicare participant since June 7, 2004, indicating its compliance with federal standards for healthcare service provision. Accommodating up to 97 occupants, Universal Health Care/North Raleigh supports a community atmosphere with clubs and community programs designed to engage residents.

The facility provides comprehensive care services such as cardiac care, pain management, wound care, and memory care. Rehabilitation services, including occupational therapy, physical therapy, and speech therapy, are available to assist residents in regaining and maintaining their abilities. Specialized services also include stroke care and hospice care, with the support of trained nurses. In addition to medical and rehabilitative support, the facility offers daily services such as laundry/dry cleaning and personal grooming at an on-site barber/beauty salon. Universal Health Care/North Raleigh offers programs for resident and family counselling and caters to diverse cultural and religious needs, including providing Jewish faith-based services.

There are mixed reviews regarding the quality of care and staff behavior at Universal Health Care/North Raleigh. Some families have expressed satisfaction with the care their loved ones received, noting the efforts of dedicated and empathetic staff members. However, others have reported negative experiences, citing issues such as verbal rudeness, infrequent response to resident needs, and neglectful behavior by staff. High staff turnover and inconsistent care quality have been highlighted as areas of concern, impacting communication and management practices. Allegations of negligence, unsafe conditions, and procedural inconsistencies have also been reported. Despite such challenges, instances of kind interventions have been noted, particularly within specialized therapy services. The facility's overall reputation indicates a need for management improvements and greater accountability in resident care.

Costs at this community start at $2,290 and range up to $8,745. The average price in the community is $5,518, which is more than the average price in the area of $5,495. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.