University East Rehabilitation Center, situated in Deland, Florida, is a healthcare facility providing primarily nursing-home services with additional options for assisted living. With 47 current occupants, the center offers a variety of care and medical support services. These services include 12-16 hour nursing care, cardiac care, stroke care, and tracheostomies management. Residents have access to pain management, wound care, and occupational therapy. The facility also provides speech therapy and has a mental wellness program designed to support psychiatric and emotional health needs. On-site, nursing staff are available to tend to daily health requirements and medical emergencies. University East Rehabilitation Center is certified by Medicare and Medicaid and has been a participant since November 14, 1972. Additionally, the center facilitates a resident and family council for community engagement and support, and offers respite care, medication management, along with laundry and dry cleaning services.
The facility provides transportation arrangement services for non-medical purposes, helping residents attend to errands, visit local community events, or engage in personal activities outside the center. Despite these available services, resident and family reviews indicate significant dissatisfaction with the overall quality of care and environment at the center. Common issues raised include neglect, inadequate medical attention, and unsanitary conditions. Many reviews mention concerns over resident mistreatment, including physical abuse, and frequent loss of personal belongings. Reports of malnutrition, dehydration, and lack of basic necessities have been highlighted, alongside critiques of staff as being unresponsive, rude, and poorly trained. Families also expressed frustration with management, citing a focus on profit over resident well-being. While some staff members were praised for their care, the negative experiences shared point to a pressing need for improvements or reevaluation of the facility's operation.
Costs at this community start at $8,821 and range up to $10,232. The average price in the community is $9,527, which is more than the average price in the area of $4,723. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.