Usher Residential and Community Services is an assisted-living facility located in Decatur, Georgia. The facility provides a range of care services tailored to meet the diverse needs of its residents. Designed to accommodate memory loss, Usher Residential offers a secured community specifically dedicated to memory care, ensuring a safe and structured environment for those living with dementia and related conditions. The staff is equipped to manage various aspects of care, focusing on both general health and specialized requirements such as diabetes and incontinence care. Nurses on-site provide medical support alongside medication management services, ensuring residents receive the correct dosages and maintain their health regimens. In addition to healthcare services, Usher Residential offers occupational therapy to support daily living skills and functionality.
The facility accommodates a multicultural community by including language support with staff members who can communicate in both German and Spanish. Comprehensive healthcare services also include dental and hearing care, podiatry, and access to occupational therapy professionals. The staff at Usher Residential also handles practical needs with amenities such as laundry and dry cleaning services. To support ambulatory residents and those with more intensive care needs, individualized care plans are developed, with attention to personalizing healthcare and daily living assistance.
Usher Residential provides both complimentary and cost-based transportation to meet the mobility needs of its residents. Complimentary transportation services are available for medical appointments, ensuring residents can attend necessary healthcare visits. Additionally, paid transportation services are offered for non-medical purposes, which may include social outings, shopping trips, or visits to local points of interest, promoting residents' engagement and independence.
Reviews of Usher Residential and Community Services offer contrasting perspectives. Some expressed severe dissatisfaction, with one individual reporting a troubling event where a loved one passed away under questionable circumstances and alleging negligence, including incidents of residents being unaccounted for outside the premises. Communication issues were noted, particularly concerning poor phone etiquette. However, other reviewers praise the facility for its cleanliness and the caring demeanor of the staff, emphasizing the variety of meal options and activities provided. Some residents and families noted involvement in day-to-day care more than anticipated, but many still rated their experience favorably, with commendations of the facility's overall atmosphere. Although the establishment is commercially viable with service options like room availability, some design limitations regarding restroom accessibility were highlighted by families as areas of concern.
Costs at this community start at $3,060 and range up to $6,722. The average price in the community is $4,891, which is more than the average price in the area of $4,251. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
