Valerie Manor, located in Torrington, Connecticut, is a senior living community that specializes in skilled nursing and rehabilitation services. The facility is currently home to 148 residents and offers a range of care options, primarily focused on nursing homes. Valerie Manor is certified by both Medicare and Medicaid, having participated in the Medicare program since February 1, 1990. The center aims to address various needs through individualized care plans, which encompass short-term rehabilitation, long-term care, and memory care services. Additionally, Valerie Manor supports its residents with dedicated occupational and physical therapy programs to aid in improving and maintaining their functional abilities. The facility employs licensed nurses to provide medical support and supervision, aiming to ensure the well-being of its residents. Moreover, Valerie Manor offers hospice services for palliative care, as well as amenities such as a barber and beauty salon, and provides laundry and dry cleaning services to its residents.
Valerie Manor also offers resident and family counseling sessions to assist with the emotional and social aspects of care. Despite the facility's range of services, reviews have highlighted a mixed record concerning the quality of care and staff interaction. Positive feedback notes the staff's compassion and willingness to accommodate families in a clean and welcoming environment. However, there are significant concerns raised by other reviewers about understaffing, management responsiveness, and unmet resident needs, including assistance with food, hygiene, and medical support. Issues such as inadequate attention to medication schedules, basic hygiene and nutrition standards, and inappropriate staff behavior have been reported. Additionally, there have been worries regarding possible theft, which adds to the apprehension about the overall safety and security of residents. While some families express gratitude for the care provided, the facility has also attracted substantial criticism from others who feel that resident welfare is being compromised due to deteriorating conditions.
Costs at this community start at $7,659 and range up to $13,475. The average price in the community is $10,567, which is more than the average price in the area of $8,780. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
