Valley Center, located in South Charleston, West Virginia, is a nursing home facility that caters to the healthcare needs of its residents through a range of specialized services. The facility focuses on providing skilled nursing care and rehabilitation for both short-term needs following surgeries or illnesses and long-term care for individuals with chronic conditions. Valley Center is certified by Medicare and Medicaid and has been a Medicare participant since April 9, 1999. The facility accommodates 123 occupants and emphasizes personalized attention through its various care services.
Valley Center offers comprehensive medical support including occupational therapy, physical therapy, and speech therapy to help residents regain or improve their motor and communication skills. Hearing care and podiatry services are also available, ensuring attention to residents' diverse health needs. Pain management and wound care are key components of the healthcare provided, managed by qualified nurses dedicated to each individual’s comfort and recovery. Residents benefit from additional services like laundry and dry cleaning, a barber/beauty salon, and access to clinics offering dialysis, hospice, and memory care treatments.
Families consistently commend the compassionate and friendly nature of the staff, with particular appreciation for individuals like Lexi, Nikki, and Hannah for their thorough communication and ability to handle administrative and therapy-related processes smoothly. The facility is noted for fostering a family-like environment, with staff showing a genuine interest in residents' wellbeing. Valley Center also prioritizes resident and family involvement through counseling services and maintaining open lines of communication.
While the quality of nursing and rehabilitation at Valley Center is generally praised, reviews indicate areas for potential improvement, specifically regarding food services and maintaining full staffing levels. Concerns have been raised about cold meals, dietary attention, and at least one past incident involving inadequate care, which required immediate attention. Despite occasional criticisms, the overall atmosphere remains positive due to the dedicated and caring nature of the staff who work to overcome challenges and provide meaningful care to all residents.
Costs at this community start at $4,701 and range up to $8,471. The average price in the community is $6,586, which is less than the average price in the area of $6,929. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
