Valley Falls Terrace is a nursing home facility located in Spartanburg, South Carolina. It has been a participant in the Medicare program since July 5, 1973, and is certified by both Medicare and Medicaid. With a current capacity for 84 occupants, Valley Falls Terrace offers various care services designed to meet the needs of its residents. The facility places emphasis on the integration of residents into its community through clubs and communal activities, which are aimed at fostering social engagement and mental well-being. Additionally, it provides resident and family counseling services to support the emotional and mental health of both residents and their loved ones.
The care provided at Valley Falls Terrace includes a range of medical support to meet the diverse needs of its residents. Staff members are tasked with overseeing resident health and ensuring needs such as hydration and personal hygiene are met. The care quality at the facility receives mixed feedback. Some residents and families have noted the support of specific staff members, such as Gina McCullough and Lacey, who are acknowledged for their responsiveness and willingness to address concerns. Positive experiences at the facility often involve residents returning to healthier routines after receiving care. However, there are also significant criticisms. Some reviews report issues with health management, neglect, and hygiene, pointing out that such lapses have occasionally led to severe health declines or worsened conditions. Concerns over staff attentiveness and understaffing have been raised, citing delays in basic services provision. While some experiences are marked by effective and compassionate care, others raise serious concerns about the consistency of care at the facility.
Costs at this community start at $5,779 and range up to $6,364. The average price in the community is $6,072, which is more than the average price in the area of $4,299. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
