Valley Health Services Inc, located in Herkimer, New York, functions as a comprehensive care facility providing nursing home services along with assisted living options. Certified by Medicare and Medicaid, the facility has been a Medicare participant since April 1, 1984. It accommodates approximately 149 residents, offering a range of medical and support services tailored to individuals with chronic health conditions and those recovering from surgeries or illnesses. The facility integrates long-term care with rehabilitation and skilled nursing services, including specialized stroke care, cardiac care, wound care, and hospice services. Residents have access to various therapeutic interventions such as physical, occupational, and speech therapy. In addition to healthcare services, it offers amenities including a barber/beauty salon and supports community involvement through clubs and resident/family counseling.
The facility further extends its care with specific services in dental care, podiatry, and outpatient rehabilitation, supported by a team of qualified nurses. While there have been enhancements in rehabilitation programs and facility updates aimed at improving patient comfort, resident reviews have raised concerns regarding consistent negligence and poor living conditions. Reports highlight incidents of improper hygiene care, inadequate staffing, and unprofessional behavior from staff, affecting the quality of care. Despite positive feedback regarding the physical therapy department, systemic issues remain prominent, prompting families to express dissatisfaction and consider alternative care options for their loved ones. The organization's commitment to compassionate care is noted, yet families have called for significant improvements to meet the care standards expected in such a setting.
Costs at this community start at $2,500 and range up to $8,745. The average price in the community is $5,622, which is less than the average price in the area of $6,225. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
