Valley Pines Senior Living, situated in Grand Rapids, MI, provides specialized care focused on memory care along with additional services in assisted living. The facility is structured to cater to residents with varying needs, particularly those living with dementia or Alzheimer’s. Enhancements to their memory care programs have been implemented, aligning with their goal of improving the overall quality of life for seniors while fostering a safe and nurturing environment. The facility also offers a range of services designed to assist residents with daily living activities to ensure their independence while maintaining their well-being.
Valley Pines offers comprehensive care and medical support, including assistance for psychiatric issues, incontinence care, and ambulatory care. Memory care is one of the primary services, with dedicated staff trained to handle elopement risks and behavioral issues that may arise. The care team includes occupational and physical therapists, podiatrists, and other medical professionals to address specific resident needs. Medication management is provided, and the facility accommodates residents requiring special diets or diabetes care, including those on oral medications or insulin. For residents who require assistance with activities of daily living, full help is available with bathing, dressing, and toileting, while some physical assistance is provided during meals.
Transportation services at Valley Pines Senior Living are available for both medical appointments and non-medical purposes. Residents have access to facility-provided transportation, as well as proximity to public transportation options. Transportation is offered at cost, and these services facilitate both health-related travel and recreational outings, allowing residents to participate in off-site activities. Additionally, an activity center is available, providing a space for socialization and engagement in various programs.
Reviews of Valley Pines Senior Living present a mixed perspective regarding care quality and staff performance. Some residents highlight positive experiences, noting the friendliness of the staff, the cleanliness of the facilities, enjoyable activities, and quality meals. However, concerns are raised about understaffing, inadequate training, and management practices, particularly relating to timely care and medication administration. A number of family members express a lack of trust in the facility, citing incidents of rudeness among staff and unaddressed behavioral disruptions. Despite these concerns, the facility's scenic surroundings and diverse activities are perceived positively by many. Overall, while some residents report satisfaction with their experience, a significant number of comments reflect apprehension regarding safety and the quality of care provided.
Costs at this community start at $4,450 and range up to $4,755. The average price in the community is $4,602, which is less than the average price in the area of $5,391. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.